Our policy ensures customer satisfaction with solutions for all types of returns. Shade selection not quite right? We’ll send you another color, free of charge. Decide you didn’t want to try it after all? We facilitate donations through Project Beauty Share for the refund of unopened products (shipping costs to be paid by the buyer). Buy it, try it, don't like it? We offer a comprehensive Satisfaction Guarantee (original shipping costs excluded). In any scenario, you need only to reach out, and our Customer Care Team will get you taken care of within 24 hours. Products may be returned within 30 days of receipt.